This is a high-impact leadership role responsible for shaping and delivering the organisation’s operational excellence and business transformation strategy across core operational and commercial departments.
The Opportunity
Reporting into senior executive leadership, you will take a holistic, forward-looking view of the organisation, designing and implementing scalable, future-ready processes that support sustainable growth, efficiency, and customer excellence.
You will lead a team that are aligned to key functions, including operational and commercial departments.
This role goes beyond continuous improvement delivery — it requires a strategic thinker who can anticipate industry shifts, embed best-in-class methodologies, and drive meaningful organisational change across multiple business units.
Key Responsibilities
- Develop and execute the company-wide Operational Excellence & Transformation strategy aligned with corporate objectives
- Lead, mentor, and develop a cross-functional team of process specialists
- Identify optimisation opportunities across operational and commercial workflows
- Design future-state processes to enhance efficiency, customer experience, scalability, and profitability
- Champion Lean methodologies and structured problem-solving frameworks across the organisation
- Drive change management initiatives to ensure successful adoption of new processes and ways of working
- Establish performance metrics, governance frameworks, and continuous improvement roadmaps
- Partner closely with executive stakeholders to align transformation initiatives with long-term business strategy
We are seeking a senior transformation leader with a strong track record of delivering measurable improvement within complex, operationally driven organisations.
The ideal candidate will bring :
- Significant experience in operational excellence, transformation, or enterprise performance leadership within shipping, logistics or maritime.
- Proven experience managing cross-functional improvement teams
- Demonstrated success in designing and implementing enterprise-level process change
- Strong commercial acumen with the ability to balance operational efficiency and customer outcomes
- Exceptional stakeholder management skills, with experience influencing senior leadership
- Lean Six Sigma – essential
- PMP (Project Management Professional) certification – highly desirable
- Degree qualified; advanced qualifications are advantageous
This is a rare opportunity to shape the future operating model of a globally active shipping organisation at a time of strategic evolution. The successful candidate will play a pivotal role in embedding a culture of operational excellence and positioning the business for long-term competitiveness.
