We are seeking a Maritime Applications Specialist with a strong technical foundation and proven experience in shipping systems. The role serves as the link between business users and IT, driving improvements across documentation, bookings, schedules, cargo operations, and integrations.
Key Highlights of the Role:
- Partner with business teams (documentation, operations, customer service, sales) to gather and translate requirements into functional solutions.
- Provide daily support for shipping applications, investigating issues and ensuring timely resolution.
- Analyze, streamline, and optimize shipping workflows, system processes, and integrations.
- Coordinate with vendors and internal IT teams on system enhancements, bug fixes, and change requests.
- Participate in system rollouts, upgrades, UAT, and training activities for end-users.
- Develop and maintain process documentation, training guides, and user materials.
- Perform data analysis and reporting, leveraging SQL and shipping knowledge to support decision-making.
- Monitor system performance, troubleshoot issues, and propose preventive improvements.
- Support ERP transformation projects, new module rollouts, and application upgrades.
- Manage project coordination, from scoping and feasibility studies to delivery and stakeholder alignment.
- Bachelor’s degree in Computer Science, Information Systems, Logistics, or a related field.
- 5 years of systems/applications analysis experience, in shipping applications (e.g., CargoWise, Solverminds).
- Strong knowledge of shipping workflows (bookings, BL/documentation, scheduling, EDI, and cargo tracking).
- Technical proficiency in SQL, EDI standards, and integration tools (REST, XML, JSON).
